Graduate Resources

We All Have a Dream

On August 28, 1963 in front of Lincoln Memorial in Washington D.C., Martin Luther King Jr. delivered a speech that became a pivotal turning point in U.S. history.  What made Dr. King’s dream a reality was his literally devotion to being in action.  He acted despite adversity, ridicule and criticism.  His thoughts and opinions were …read more…

Customer Service Through Unscripted Caring

Each year, I make the pilgrimage from coast to coast to spend time with my family.  It is a journey I greatly anticipate as I find myself not only home sick, but in need of family time after a few months away.  I eagerly anticipate my work day to end and the voyage to begin …read more…

Investing in Freedom

It is not my job, it is my duty to be inspired and inspire others.  Since my early twenties, I have said final farewells to nineteen brave patriots, heroes and friends.  Each paid the price for freedom before the rigors of life made them old and gray.  These are nineteen friends that I had planned …read more…

Be Better at Your Best

I have been fortunate in life in that I have been given the opportunity to have worn many hats, including that of an entertainer.  One of the shows I was involved with featured a song from Disney’s Cinderella, in which I sang these words:   A dream is a wish your heart makes When you’re fast …read more…

Failure, an Option in Automotive Sales & Management Training

Dreams are often the seeds in which goals are grown from, but it takes acting on a dream to achieve a goal.  Sometimes big goals can be as overwhelming as a football field to a five-year-old.  We can let a daunting task get in the way of our success, because of a fear of failure. …read more…

Retail World Tall Tales: Auto Sales & Management Training

I am a vertically enhanced female. Normally see as a benefit, except when I am trying to buy clothing.  Most of the clothing options for women do not come with a choice for inseam or length.  This often leaves me in the dressing room wondering if I can pull of this dress being too short …read more…

Virtual Duct Tape in a Global Economy

When a friend posted this picture on Facebook, first I laughed and thought back to those crazy college days with pranks and practical jokes involving duct tape.  Then my thoughts wandered into the humor of my adult life, where I joke about things being held together with duct tape and Popsicle sticks. While watching the …read more…

Automotive Sales and Management Training: Embracing Boredom

It does not happen often, but sometimes I find myself bored.  This week I find myself working remotely with my toes in the sand.  Without the distractions of the office, I am actually finding myself completing my normal task list with time to be bored.  So how does someone who is usually as busy as …read more…

Automotive Sales Training Lesson: High Jump

Following in the footsteps of three generations of outstanding educators, I took on the career of a high school teacher in my early twenties.  Being the new kid on the block, I was given two classes out of five that were “at risk” students.  High school students don’t usually relish in the idea of math …read more…

Automotive Sales Training: Lessoned Learned from Football

There are good days and bad days.  Just ask the Jacksonville Jaguars Offense and Gus Bradley.  I am sure they prepared and practiced for the season opener, but the Kansas City Chiefs did not win that game…..Jacksonville lost it with eleven punts, six sacks, five drops and seven three-and-out possessions.  Even running back Maurice Jones-Drew …read more…

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